At MeoNhoCuocSong, we are committed to providing high-quality footwear that meets your expectations. If you are not completely satisfied with your purchase, our return and refund policy is here to help. Please read the following details to understand our procedures.

Eligibility for Returns

We accept returns on unworn and unused shoes and sandals within 30 days of delivery. To be eligible for a return, the items must be in their original packaging and condition. Worn, used, or damaged items are not eligible for return unless they arrive defective.

How to Initiate a Return

To initiate a return, please contact our customer service team at support@meonhocuocsong.info with your order number and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Do not send items back without prior authorization.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your item arrives safely. MeoNhoCuocSong is not responsible for items lost or damaged during return shipping.

Refund Process

Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at support@meonhocuocsong.info with your order number and photos of the damaged item. We will work with you to resolve the issue by offering a replacement or a full refund.

Non-Returnable Items

Please note that worn or used shoes and sandals are non-returnable unless they are damaged or defective. We take great care in ensuring that our products are delivered in optimal condition.

Contact Us

If you have any questions or need further assistance, please don’t hesitate to reach out to us:

Address: 46 Woolnough Rd, Exeter SA 5019, Australia
Phone: +61 (08) 8311 8532
Email: support@meonhocuocsong.info

Thank you for choosing MeoNhoCuocSong for your footwear needs. We are committed to ensuring your satisfaction with our products.